Why am I getting “Access Denied” when I scan a QR code?

Modified on Wed, 25 Jun at 5:02 PM

That message means the facility you’re trying to check into isn’t included in your current membership package.

Each Fitness Passport package is a little different. You might need to upgrade your package to access that location if it’s available to your employer.

Want to see what’s included in your package?
Log in at www.fitnesspassport.com.au/login to explore your options and upgrade. You can also use the map in the MyFP app - just look for the pins showing where your membership works!

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