Fitness Passport FAQ (NZ)

If you are experiencing any errors after downloading the app, please try the following:

• Force quit the application and reopen it
  • How to close an app on Apple 
  • How to close an app on Android 
    
    
• Restart your device
  
  
• Clear app data if using Android
  • Android > Settings > Apps > Fitness Passport My FP > Storage > Clear Data
    
    
• Uninstall and reinstall the app from the app store 

If you are still experiencing any errors within the app, please get in touch with us by selecting "Send Us An Enquiry" at the top of this screen.