Fitness Passport FAQ (NZ)
Enter your search term here...
New support ticket
Check ticket status
Cancellations and Suspensions
How do I cancel?
How can I remove a family member from my account?
Leaving your employer
What happens if I get a job transfer to another location?
I've changed employer, how can I continue using my Fitness Passport?
What happens when I leave my employment at my eligible workplace?
What happens if I go on leave? (including Annual / Long Service / Maternity / Unpaid leave)
How can I suspend my account/membership?
Can I suspend part of my membership?
What happens if I get injured and can’t use the gym/pool?
I’m not ready to return to the gym yet, what are my options?
Help Desk Software