Fitness Passport FAQ (NZ)
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New support ticket
Check ticket status
Adding a family member
Adding a Family Member
Who can I add as a family member?
I am not interested in going to the gym/pool but my partner is. Can I just purchase a single membership for him/her instead?
Reactivating a family member
My children live with me although we have alternative child care arrangements due to divorce/personal family circumstances. Can they still be on the program with my family membership?
My child is 23 and is financially dependant on me. Can I put him/her on the program under a family membership?
I live with my parents/siblings/grandparents/relatives/flatmates. Can I put them on the program under a family membership?
I received a notification on my child turning 18, what should I do?
Can I add my over 18 Dependant as my partner?
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